[hidden]{display:none!important}body.aw-active main.shell{max-width:none;margin:24px 28px 24px 256px;padding:0 0 100px}body.aw-active #phone{display:block}#phone>[hidden]{display:none!important}.aw-nav{position:fixed;top:calc(var(--workspace-header-height) + 20px);left:20px;bottom:20px;width:208px;padding:20px 12px;border:1px solid #e1e8f0;background:#fff;border-radius:16px;display:flex;flex-direction:column;gap:8px}.aw-eyebrow{font-size:11px;font-weight:800;letter-spacing:1.4px;color:#6b7c92}.aw-nav>.aw-eyebrow{padding:8px 12px}.aw-nav button{background:transparent;color:#52647c;text-align:left;border-radius:9px;padding:13px 12px;font-size:14px;min-height:46px;display:flex;justify-content:space-between;gap:6px}.aw-nav button[aria-current=page]{background:#eaf2ff;color:#125abd;box-shadow:inset 3px 0 #1264d8}.aw-nav p{margin-top:auto;padding:12px;font-size:13px;line-height:1.7}.aw-header-actions{display:flex;gap:6px;margin-left:auto;align-items:center}.aw-header-actions button{position:relative;width:40px;height:40px;min-width:40px;padding:8px;display:grid;place-items:center;background:#f1f5fa;color:#304563;border-radius:50%}#awBellCount{position:absolute;top:-3px;right:-4px;background:#d73550;color:white;font-size:10px;min-width:18px;border-radius:10px;padding:2px 4px}#awMenu{display:none}.aw-header-actions+.header-account-tools{margin-left:0}.aw-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.aw-heading p{margin:4px 0}.aw-active .card{border-radius:14px;box-shadow:0 4px 20px #182b4905}.aw-active .call-list{overflow-x:auto;gap:0}.aw-active .call-row{display:flex;gap:18px;min-width:850px;padding:12px 8px;border:0;border-bottom:1px solid #e7edf4;border-radius:0;font-size:13px;white-space:nowrap}.aw-active .call-row>div:first-child{min-width:230px}.aw-active .call-row>div:first-child .muted{display:none}.aw-active .call-row>div:last-child{display:flex;align-items:center;gap:6px;margin-left:auto}.aw-active .call-row>div:last-child .muted{max-width:160px;overflow:hidden;text-overflow:ellipsis}.aw-active .call-row button{font-size:12px;padding:8px 10px;min-height:36px}.aw-active .vm-list{grid-template-columns:repeat(auto-fit,minmax(min(100%,360px),1fr));gap:14px}.aw-active .vm{border-radius:12px;padding:16px;border-left-width:3px;min-width:0}.aw-active .vm-title{align-items:center;gap:10px;flex-wrap:wrap}.aw-active .vm-title>span:last-child{font-size:11px;font-weight:600;background:#edf2f7;border-radius:20px;padding:5px 9px;text-transform:capitalize}.aw-active .vm>.muted{margin:10px 0;line-height:1.6;overflow-wrap:anywhere}.aw-active .vm-actions button{font-size:12px;min-height:38px}.aw-callback{display:flex;align-items:center;gap:16px;padding:16px 0;border-bottom:1px solid #e6edf5;flex-wrap:wrap}.aw-callback>.muted{flex:1;overflow-wrap:anywhere}.aw-actions{display:flex;gap:8px;flex-wrap:wrap}.aw-actions button{font-size:13px;min-height:40px}.aw-dialog{width:min(460px,calc(100vw - 32px));border:1px solid #dce5ef;border-radius:18px;padding:24px;color:#20354e}.aw-dialog::backdrop{background:#172a4566}.aw-dialog form{display:grid;gap:14px}.aw-dialog label{display:grid;gap:6px;font-size:13px;font-weight:650}.aw-dialog input,.aw-dialog textarea{width:100%;min-width:0;font:inherit;padding:11px;border:1px solid #dbe4ef;border-radius:8px}.aw-error,#awMessage{color:#b32942;font-size:13px}.aw-reminder{position:fixed;right:24px;bottom:96px;z-index:110;width:min(380px,calc(100vw - 32px));background:white;border:1px solid #bbd3f7;border-top:4px solid #1264d8;padding:20px;border-radius:14px;box-shadow:0 12px 48px #203b6333;animation:aw-enter .25s ease-out}.aw-reminder h3{margin:10px 0}.aw-reminder p{font-size:13px;overflow-wrap:anywhere}.aw-active #phone>.card{animation:aw-enter .2s ease-out}.aw-spinning{animation:aw-spin 1s linear infinite}.aw-active button{transition:background .15s,box-shadow .15s}.aw-active button:focus-visible{outline:3px solid #f29a2c;outline-offset:3px}@keyframes aw-enter{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}@keyframes aw-spin{to{transform:rotate(360deg)}}
@media(max-width:1000px){body.aw-active main.shell{margin:20px;padding:0 0 100px}.aw-nav{display:none;z-index:105;box-shadow:0 10px 30px #203b6320}.aw-nav.aw-open{display:flex}#awMenu{display:grid}.aw-heading{align-items:flex-start;flex-wrap:wrap}}
@media(max-width:540px){body.aw-active main.shell{margin:14px}.aw-header-actions{gap:4px}.aw-header-actions button{width:32px;height:32px;min-width:32px;padding:6px}.aw-active .header-account-tools .account-trigger{max-width:110px;font-size:12px}.aw-active .header-account-tools #headerStatus{max-width:110px}.aw-active header .brand-logo{width:72px;flex-basis:72px;height:19px}.aw-active header .brand-logo img{width:80px;left:-4px;top:-6.5px}.aw-active body>header{gap:5px}.aw-reminder{right:16px;bottom:88px}.aw-callback{gap:8px}.aw-callback>span{width:100%}}
@media(prefers-reduced-motion:reduce){.aw-active *, .aw-reminder{animation:none!important;transition:none!important}}
@media(max-width:540px){body.aw-active>header{gap:4px;padding-left:12px;padding-right:12px}.aw-active .header-account-tools .account-trigger{max-width:90px}.aw-active .header-account-tools #headerStatus{max-width:90px}}

.aw-reminder{max-height:calc(100dvh - var(--workspace-header-height) - 112px);overflow-y:auto;overscroll-behavior:contain}#dispositionCallbackFields label{display:grid;gap:6px;margin:12px 0}#dispositionCallbackFields input{width:100%;min-width:0}

/* v4.7.1: aligned agent workspace with a single header refresh action. */
body.aw-active main.shell{box-sizing:border-box;margin-top:20px;margin-bottom:20px;height:calc(100dvh - var(--workspace-header-height,72px) - 40px);overflow:auto;overscroll-behavior:contain;padding:0;scrollbar-width:none}
body.aw-active #awMessage:empty{display:none}body.aw-active .customer-search{display:none!important}
body.aw-active #phone>.card{box-sizing:border-box;min-width:0;margin:0;min-height:0;padding:20px 20px 16px}
body.aw-active .log-title{margin:0 0 8px;gap:8px}body.aw-active .log-title h2{margin:0;font-size:22px;line-height:1.3}body.aw-active .log-workspace>p{margin:8px 0 16px}
body.aw-active .log-metrics{margin:16px 0;gap:12px}body.aw-active .log-metric{padding:16px}
body.aw-active .log-filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;padding:14px;align-items:end}
body.aw-active .log-filters label,body.aw-active .log-filters label:first-child{min-width:0;width:auto;display:grid;gap:6px;margin:0;line-height:18px}
body.aw-active .log-filters button{height:40px;min-height:40px;margin:0;align-self:end;padding:8px 12px}
body.aw-active .log-scroll{padding-bottom:16px}body.aw-active .log-info{margin:12px 0}
@media(min-width:1001px){body.aw-active #awMenu{display:none!important}}
@media(max-width:1000px){body.aw-active main.shell{margin:20px;height:calc(100dvh - var(--workspace-header-height,72px) - 40px)}body.aw-active #awMenu{display:grid!important}}
@media(max-width:540px){body.aw-active main.shell{margin:14px;height:calc(100dvh - var(--workspace-header-height,72px) - 28px)}body.aw-active #phone>.card{padding:16px 14px 12px;min-height:0}body.aw-active .log-filters{grid-template-columns:repeat(2,minmax(0,1fr));padding:12px;gap:10px}body.aw-active .log-filters label:first-child{grid-column:1/-1}body.aw-active .log-filters button{height:44px;min-height:44px}}

/* Keep pagination clear of the floating phone without a blank footer. */
body.aw-active #phone .log-pagination{padding-right:76px;flex-wrap:wrap;row-gap:8px}