html body.ui-agent #dialWidget.dp-modern{box-sizing:border-box;width:288px!important;max-width:calc(100vw - 24px)!important;padding:12px!important;transform:none!important;border:1px solid #d1e4ee!important;border-top:4px solid #f39816!important;border-radius:22px!important;background:#fff!important;color:#16394e!important;box-shadow:0 16px 50px #12394d33!important;overflow:auto!important;scrollbar-width:none;isolation:isolate}
#dialWidget.dp-modern *{box-sizing:border-box}#dialWidget.dp-modern [hidden]{display:none!important}#dialWidget.dp-modern svg{width:23px;height:23px;flex-shrink:0;vertical-align:middle}
html body.ui-agent #dialWidget.dp-modern .dial-head{display:flex;align-items:center;gap:8px;margin:-12px -12px 8px!important;padding:8px 12px!important;background:#fff!important;border-bottom:1px solid #dbeaf2;border-radius:0!important}
#dialWidget.dp-modern .dial-head>div{margin-right:auto}#dialWidget.dp-modern .dial-head strong{font-size:17px!important;color:#15394f}#dialWidget.dp-modern #registration{display:none!important}
html body.ui-agent #dialWidget.dp-modern button{font-family:inherit;cursor:pointer}#dialWidget.dp-modern button:disabled{cursor:default;opacity:.45}#dialWidget.dp-modern button:focus-visible,#dialWidget.dp-modern input:focus-visible{outline:3px solid #f39816;outline-offset:2px}
html body.ui-agent #dialWidget.dp-modern #dialClose,html body.ui-agent #dialWidget.dp-modern #dpSounds{display:flex;align-items:center;justify-content:center;width:36px!important;min-width:36px;height:36px!important;min-height:36px!important;margin:0;padding:7px!important;border-radius:50%!important;background:#deedf4!important;color:#17405b!important;border:0}
#dialWidget.dp-modern #dialClose span,#dialWidget.dp-modern #dpSounds span{display:none}#dialWidget.dp-modern #dialClose{order:3}
#dialWidget.dp-modern .dp-number-entry{display:flex;align-items:center;border:1px solid #bcd9e9;border-radius:12px;background:#f8fbfd;margin:6px 0}
html body.ui-agent #dialWidget.dp-modern #number{font-size:22px!important;line-height:1.2;letter-spacing:.4px;width:100%!important;min-width:0;height:47px!important;min-height:47px!important;margin:0!important;padding:10px 12px!important;border:0!important;box-shadow:none;background:transparent!important;color:#11394e!important;text-align:center;border-radius:12px}
#dialWidget.dp-modern #number::placeholder{font-size:15px;letter-spacing:0;color:#617b8c}html body.ui-agent #dialWidget.dp-modern #dpBackspace{width:38px;min-width:38px;min-height:38px;padding:6px;margin:0 4px 0 0;background:transparent;color:#4b6d82;border:0}
html body.ui-agent #dialWidget.dp-modern #callerTrigger{width:100%;min-height:38px!important;height:auto!important;margin:0!important;padding:8px 10px!important;font-size:12px!important;line-height:1.4;border-radius:9px;background:#f0f7fb;color:#20455b;border:1px solid #d6e6ef;text-align:left}
#dialWidget.dp-modern>small{display:block;font-size:11px!important;line-height:1.4;color:#547084;margin:4px 0 6px!important}#dialWidget.dp-modern .caller-options{position:relative;max-height:140px;overflow:auto;z-index:2}#dialWidget.dp-modern .caller-options button{font-size:13px!important}
html body.ui-agent #dialWidget.dp-modern #keys{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px!important;margin:8px 0!important}
html body.ui-agent #dialWidget.dp-modern #keys[hidden]{display:none!important}
html body.ui-agent #dialWidget.dp-modern #keys button.key{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:0;width:100%!important;height:46px!important;min-height:46px!important;margin:0!important;padding:4px!important;border-radius:14px!important;border:1px solid #d8e9f3;background:#eef6fb!important;color:#153b52!important;box-shadow:none;font-size:21px!important;font-weight:600;line-height:1.2;touch-action:manipulation}
#dialWidget.dp-modern #keys button small{font-size:9px;letter-spacing:1.5px;line-height:1.4;min-height:12px;color:#577386}#dialWidget.dp-modern #keys button:active{background:#cde9f6!important;transform:scale(.97)}
html body.ui-agent #dialWidget.dp-modern>.actions{display:flex;justify-content:center;gap:10px;margin:8px 0 0!important}
html body.ui-agent #dialWidget.dp-modern #call,html body.ui-agent #dialWidget.dp-modern #hangup{display:flex;align-items:center;justify-content:center;gap:10px;min-height:50px!important;height:50px!important;width:100%!important;padding:10px 16px!important;border:0;border-radius:30px!important;font-size:15px!important;font-weight:600;color:white!important;background:#09885f!important}
html body.ui-agent #dialWidget.dp-modern #hangup{background:#c1354e!important;width:160px!important}#dialWidget.dp-modern>.tools{display:none!important}
html body.ui-agent #dialWidget.dp-modern #callState{font-size:12px!important;line-height:1.5;margin:6px 0 0!important;text-align:center;color:#536f81;overflow-wrap:anywhere}
#dialWidget.dp-modern .dp-party{text-align:center;padding:8px 0 14px;display:flex;align-items:center;flex-direction:column;gap:6px}#dialWidget.dp-modern .dp-avatar{height:58px;width:58px;border-radius:50%;background:#0088bc26;color:#0587b9;display:grid;place-items:center}#dialWidget.dp-modern .dp-avatar svg{width:31px;height:31px}#dialWidget.dp-modern #dpPartyNumber{font-size:20px;line-height:1.3;overflow-wrap:anywhere;max-width:100%}#dialWidget.dp-modern #dpStage{font-size:12px}#dialWidget.dp-modern #dpElapsed{font-size:27px;letter-spacing:1px;font-variant-numeric:tabular-nums;color:#087953}
html body.ui-agent #dialWidget.dp-modern.dp-connected{background:#fff!important;color:#16394e!important;border-color:#d1e4ee!important;border-top-color:#f39816!important}
html body.ui-agent #dialWidget.dp-modern.dp-connected .dial-head{background:#fff!important;border-bottom-color:#dbeaf2}#dialWidget.dp-modern.dp-connected .dial-head strong{color:#15394f!important}
#dialWidget.dp-modern.dp-busy .caller-picker,#dialWidget.dp-modern.dp-busy>small{display:none!important}#dialWidget.dp-modern.dp-connected .dp-avatar{background:#0088bc26;color:#0587b9}#dialWidget.dp-modern.dp-connected #callState,#dialWidget.dp-modern.dp-connected #ccMessage{color:#536f81!important}
html body.ui-agent #dialWidget.dp-modern #callControls{margin:0!important;padding:0!important;border:0;font-size:13px}html body.ui-agent #dialWidget.dp-modern .dp-control-grid{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:6px!important;margin:0!important}
html body.ui-agent #dialWidget.dp-modern .dp-control-grid button{display:flex;flex-direction:column;justify-content:center;align-items:center;gap:8px;min-width:0;min-height:64px!important;padding:8px 3px!important;margin:0!important;border-radius:13px!important;border:1px solid #d8e9f3!important;color:#153b52!important;background:#eef6fb!important;font-size:12px!important;font-weight:500;line-height:1.25}
html body.ui-agent #dialWidget.dp-modern .dp-control-grid button[aria-pressed=true]{background:#f39816!important;color:#182e3c!important;border-color:#f39816!important}#dialWidget.dp-modern .dp-control-grid button svg{width:23px!important;height:23px!important}
#dialWidget.dp-modern #ccPicker{background:#f2f8fc;color:#173950;border-radius:12px;padding:12px;margin-top:12px}#dialWidget.dp-modern #ccPicker button{font-size:12px;min-height:40px}#dialWidget.dp-modern #ccPicker input,#dialWidget.dp-modern #ccPicker select{font-size:14px!important;min-height:40px!important}
#dialWidget.dp-modern #ccConsultActions button,#dialWidget.dp-modern #ccLiveActions button{display:flex;align-items:center;justify-content:center;gap:6px;font-size:12px!important;min-height:46px!important;line-height:1.3}#dialWidget.dp-modern #ccMessage{font-size:12px;margin:10px 0;line-height:1.5}#dialWidget.dp-modern #dpDigits{display:block;text-align:center;min-height:30px;font-size:20px;letter-spacing:2px;overflow-wrap:anywhere;margin-top:8px}
html.supervisor-dialpad-only body.ui-agent #dialWidget.dp-modern{position:relative!important;inset:auto!important;width:100%!important;max-width:100%!important;max-height:100dvh!important;min-height:0!important;margin:0!important;border-radius:0!important;box-shadow:none!important;transform:none!important;padding:12px!important}
html.supervisor-dialpad-only body.ui-agent #dialWidget.dp-modern .dial-head{margin:-12px -12px 10px!important;padding:8px 12px!important}html.supervisor-dialpad-only body.ui-agent #dialWidget.dp-modern #keys button.key{height:44px!important;min-height:44px!important;font-size:21px!important}
@media(max-height:650px){html body.ui-agent #dialWidget.dp-modern #keys button.key{height:46px!important;min-height:46px!important}#dialWidget.dp-modern .dp-party{padding:4px 0 10px}.dp-modern .dp-avatar{width:44px!important;height:44px!important}}
@media(prefers-reduced-motion:reduce){#dialWidget.dp-modern *{transition:none!important;animation:none!important}}
html body.ui-agent #dialWidget.dp-modern #call[hidden],html body.ui-agent #dialWidget.dp-modern #hangup[hidden],html body.ui-agent #dialWidget.dp-modern button[hidden],html body.ui-agent #dialWidget.dp-modern #keys[hidden]{display:none!important}

/* Keep controls square despite inherited flex and button sizing rules. */
html body.ui-agent #dialWidget.dp-modern #dialClose,html body.ui-agent #dialWidget.dp-modern #dpSounds{flex:0 0 36px!important;min-width:36px!important;max-width:36px!important;max-height:36px!important;aspect-ratio:1;overflow:hidden}
html body.ui-agent #dialWidget.dp-modern #dialClose span,html body.ui-agent #dialWidget.dp-modern #dpSounds span,html body.ui-agent #dialWidget.dp-modern #dpBackspace span{display:none!important}
html body.ui-agent #dialWidget.dp-modern #dpBackspace{display:flex!important;align-items:center;justify-content:center;flex:0 0 32px!important;width:32px!important;min-width:32px!important;max-width:32px!important;height:32px!important;min-height:32px!important;max-height:32px!important;padding:4px!important;border-radius:50%!important}
html body.ui-agent #dialWidget.dp-modern,html body.ui-agent #dialWidget.dp-modern *{scrollbar-width:none;-ms-overflow-style:none}
html body.ui-agent #dialWidget.dp-modern::-webkit-scrollbar,html body.ui-agent #dialWidget.dp-modern *::-webkit-scrollbar{display:none;width:0;height:0}
html body.ui-agent #dialWidget.dp-modern #dpPopout{display:flex;align-items:center;justify-content:center;flex:0 0 36px!important;width:36px!important;min-width:36px!important;max-width:36px!important;height:36px!important;min-height:36px!important;padding:7px!important;margin:0!important;border:0!important;border-radius:50%!important;background:#deedf4!important;color:#17405b!important}

/* Contact drawer and disposition stay above the phone, with compact readable forms. */
body #customerContactSlide[open]{left:auto;right:320px;top:90px;width:min(500px,calc(100vw - 350px));z-index:2147483645;animation:dp-slide-in .2s ease-out}
body #customerContactSlide .customer-panel{display:block!important}
body #customerContactSlide .customer-details-column,body #customerContactSlide .customer-history-column{padding:16px!important}
body #customerContactSlide form{gap:10px!important}
body #customerContactSlide input,body #customerContactSlide select{min-height:40px!important;padding:8px 10px!important;box-sizing:border-box;width:100%}
body #customerContactSlide textarea{padding:10px!important;min-height:70px!important}
body #customerContactSlide #customerForm{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
body #customerContactSlide .customer-form-actions,body #customerContactSlide #customerSaveStatus{grid-column:1/-1}
body #dispositionDialog[open]{z-index:2147483647!important;background:#fff!important;animation:dp-slide-in .2s ease-out;max-height:calc(100dvh - 24px)!important;overflow:auto!important}
@keyframes dp-slide-in{from{opacity:0;transform:translateX(18px)}to{opacity:1;transform:translateX(0)}}
@media(max-width:720px){body #customerContactSlide[open]{right:12px;left:12px;top:80px;width:auto;max-height:calc(100dvh - 100px)}body #customerContactSlide #customerForm{grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){body #customerContactSlide[open],body #dispositionDialog[open]{animation:none!important}}

html:not(.dp-floating) body #customerContactSlide[open]{top:var(--contact-top,90px)!important;right:var(--contact-right,320px)!important;left:auto!important;width:var(--contact-width,420px)!important;height:var(--contact-height,540px)!important;max-height:var(--contact-height,540px)!important;overflow:auto!important;margin:0!important}
body #customerContactSlide,body #customerContactSlide *,body #dispositionDialog{scrollbar-width:none!important;-ms-overflow-style:none}
body #customerContactSlide::-webkit-scrollbar,body #customerContactSlide *::-webkit-scrollbar,body #dispositionDialog::-webkit-scrollbar{display:none!important;width:0;height:0}
@media(max-width:580px){html:not(.dp-floating) body #customerContactSlide[open]{right:8px!important;left:8px!important;width:auto!important;max-width:calc(100vw - 16px)!important}}

/* The outer form is a stack; only its field group is a grid. */
body #customerContactSlide #customerForm,body #customerContactSlide #customerCommentForm{display:block!important;margin:0!important;padding:0!important;width:100%!important}
body #customerContactSlide #customerForm .customer-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:12px!important;margin:0!important;padding:0!important;align-items:start!important}
body #customerContactSlide #customerForm label{display:flex!important;flex-direction:column!important;gap:6px!important;min-width:0!important;margin:0!important;font-size:13px!important;line-height:1.4!important}
body #customerContactSlide #customerForm input,body #customerContactSlide #customerForm textarea{display:block!important;width:100%!important;max-width:100%!important;min-width:0!important;height:42px!important;min-height:42px!important;margin:0!important;padding:9px 10px!important;box-sizing:border-box!important;font-size:14px!important;line-height:22px!important;border:1px solid #cbdde8!important;border-radius:9px!important;background:#fff!important;color:#17394e!important}
body #customerContactSlide .customer-form-actions{display:flex!important;flex-wrap:wrap!important;gap:8px!important;margin:14px 0 0!important;padding:0!important}
body #customerContactSlide .customer-form-actions button,body #customerContactSlide #customerCommentForm button{width:auto!important;min-height:40px!important;margin:0!important;padding:9px 12px!important;font-size:13px!important;line-height:20px!important}
body #customerContactSlide #customerCommentForm textarea{box-sizing:border-box;width:100%!important;margin:0 0 10px!important;resize:vertical}
body #customerContactSlide .customer-heading{padding-right:76px!important;margin-bottom:14px!important}
body #customerContactSlide .customer-details-column,body #customerContactSlide .customer-history-column{padding:18px!important}
body #customerContactSlide p:empty{display:none!important}
body #customerContactSlide h3{margin:18px 0 10px!important}
@media(max-width:570px){body #customerContactSlide #customerForm .customer-grid{grid-template-columns:1fr!important}}

/* Contact editing occupies the phone bounds; close reveals the live controls. */
html:not(.dp-floating) body #customerContactSlide[open]{background:#fff!important;border-radius:18px!important;box-sizing:border-box!important}
body #customerContactSlide #customerForm .customer-grid{grid-template-columns:1fr!important}
body #customerContactSlide .customer-window-actions{position:sticky!important;top:0!important;right:auto!important;display:flex!important;justify-content:flex-end!important;background:white!important;padding:0 0 8px!important;z-index:4!important}
body #customerContactSlide .customer-heading{padding-right:0!important}
body #customerContactSlide .customer-details-column,body #customerContactSlide .customer-history-column{padding:14px!important}
@media(max-width:580px){html:not(.dp-floating) body #customerContactSlide[open]{right:var(--contact-right,8px)!important;left:auto!important;width:var(--contact-width,288px)!important}}

#agentPresence[data-state=on_call] summary{background:#e4f2fc!important;color:#075e91!important}#agentPresence[data-state=on_call] summary .presence-dot{background:#0085bc!important}